Frequently Asked Questions

DIRECT PRIMARY CARE

  • Direct Primary Care (DPC) is an innovative alternative payment model improving access to high functioning healthcare.

    You pay a monthly membership fee that includes visits to the doctor, messaging, e-mails, phone calls, telehealth visits, and most in-office procedures (EKG, etc.)

    We don’t bill your insurance, so you will never get a “surprise bill” for anything we offer.

    There are no co-pays for individual visits either.

    The defining element of DPC is an enduring and trusting relationship between a patient and their primary care provider. You can reach YOUR DOCTOR when you need.

    AND… this leads to little or no wait time for visits as well as same or next day appointment availability. Your visits with the doctor will also be longer, usually 30 min-1 hour, depending on what you need.

  • Lifestyle medicine is a medical specialty that uses therapeutic lifestyle interventions as a primary method to treat chronic conditions including, but not limited to, heart disease, type 2 diabetes, and obesity. Lifestyle medicine certified clinicians are trained to apply evidence-based, whole-person, prescriptive lifestyle changes to treat and, when used intensively, often reverse such conditions. Lifestyle medicine focuses on 6 pillars—a whole-food, plant-predominant eating pattern, physical activity, restorative sleep, stress management, avoidance of risky substances and positive social connections. These pillars can also play a significant role in preventing disease.

  • No. Our clinic model runs on a monthly membership fee. This allows for more flexibility to see your doctor when you need and in a way that works for you.

  • Yes. You should still keep your insurance policy to help cover medications, labs, imaging, other physicians, and hospital visits.

    Labs ordered or done in the office will be billed through your insurance.

    If you don’t have insurance, I would recommend joining a healthshare plan. HSA for America can help you compare options. https://hsaforamerica.com/healthshare-plans/

    We are also working with laboratories and imaging centers to secure affordable cash prices.

  • Dr. Martin is a Family Medicine physician, which means that patients of all ages are welcome at Axis!

  • That’s great that you are healthy! My goal is to keep you that way! Combining preventative and lifestyle medicine, we work with patients to try to achieve optimum health and avoid preventable illness. Plus, if you do get sick, you have direct access to text or talk with me to walk you through treatment options, including same or next day visits in the office that may keep you from going to an ER or urgent care, saving you time and money!

mEMBERSHIP and fees

  • Yes. You will be able to cancel your membership at any time.

    There will be a re-enrollment charge for patients that cancel and enroll again later.

  • Your membership includes visits to the office, direct communication with your doctor (by text, e-mail, phone), telehealth visits, small procedures (skin biopsies, stitches, trigger point injections, and other diagnostics (EKG). You don’t pay a copay or get a separate bill for any of these services. You also get affordable pricing for other tests and services.

other faq

  • No.

  • We do not contract with any insurance companies, so we do not submit any claims on your behalf.

  • Currently, there is not clear guidance from the IRS legislation to say yes or no. Consult with your accountant or attorney to discuss this matter.